California or Bust!

A California Family called for a reservation in "Dry Gulch" the day of my mothers funeral. (they have come three years in a row to Dry Gulch) I explained what had happened with Mom's Passing, but the husband just blatantly said: "money is no object". So I promised that when I returned from the funeral I would work his family into the schedule. We had to move several events around for him, and did so. But, when I called him back to give him the appointed time, he blustered that the $70 fee for the two private hours of gem mining was just too much money. They get games, prizes, velvet bags with as many gems as they can fit (400 to 500 each on average), their name goes up on the main sign, they receive free party bags at the conclusion of the event, and the two full hours of "PRIVATE" MINING TIME (with no other family's allowed in). His wife had always paid in the past, and I haven't had a price increase here in four years! So... He wasted my time... never offered condolences for the loss of my mom... and I had to move three other scheduled events in order to make room for him. He never even said that he was sorry for the inconvenience!